Customer support /Client Acquisition Executive

Key Responsibilities Identify and generate new customer leads through calls, email, WhatsApp, social media, and other channels. Contact prospective customers and introduce KOKA's products/services. Understand customer requirements and recommend suitable solutions. Conduct outbound and follow-up calls with prospective clients. Maintain regular communication with leads throughout the sales process. Convert qualified leads into customers and achieve monthly sales targets. Build and maintain strong relationships with existing and potential clients. Maintain accurate lead and customer information in CRM/software. Prepare daily and weekly sales activity reports. Coordinate with internal teams to ensure smooth customer onboarding and service delivery. Identify opportunities for upselling and cross-selling. Handle customer questions and coordinate with relevant teams for resolution. Stay updated on KOKA's products, services, pricing, and market trends. Requirements Any Bachelor's degree preferred. 0–3 years of experience in sales, business development, client acquisition, telecalling, or customer relationship management. Freshers with good communication and convincing skills can apply. Excellent verbal and written communication skills. Strong interpersonal and negotiation skills. Good follow-up and relationship-building abilities. Target-oriented and self-motivated. Basic knowledge of MS Office, CRM, and digital communication tools. Ability to work independently and as part of a team.